Privacy Policy



Effective Date: April 15, 2026

Welcome to bienDo. We are committed to protecting your personal data and respecting your privacy in accordance with the EU General Data Protection Regulation (GDPR).

1. Who We Are

bienDo is operated by bienDo, based in No.98, Shangcheng North Street, Huochenanzhan, Room 2055, West Guangchang Chanyeyuan, Hangzhou, Xiaoshan, Zhejiang. For any privacy-related enquiries, please contact us at info@biendostore.com.

2. Information We Collect

When you register your product warranty, we collect:

  • Your name (optional)
  • Your email address
  • Your Amazon Order ID (for warranty verification purposes)


3. How We Use Your Data

We use your data to:

  • Register and manage your 1-year warranty
  • Send you product updates, exclusive offers, and sleep tips via email
  • Provide customer support

The legal basis for processing your data is your consent, given at the point of registration.

4. Data Storage & Third Parties

Your data is stored securely via MailerLite (mailerlite.com), our email marketing provider. We do not sell, rent, or share your personal data with any other third parties. Payment and order processing is handled entirely by Amazon — we have no access to your payment details.

5. Data Retention

We retain your personal data for as long as you remain subscribed, or until you request deletion. You may withdraw your consent at any time (see Section 6).

6. Your Rights (GDPR)

As an EEA or UK resident, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent at any time without affecting prior processing
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at info@biendostore.com. We will respond within 30 days.

7. Cookies

Our website uses essential cookies necessary for basic functionality. For non-essential cookies, we will ask for your consent via our cookie banner before any data is collected. You can manage your cookie preferences at any time through the banner on our site.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions regarding this Privacy Policy:
Email: info@biendostore.com