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FAQ

Why Choose Bamboo Products? 

Bamboo is the fastest growing plant on earth. Because it contains naturally-occurring antimicrobial agents, there is no need for using fertilizers or pesticides during its cultivation. Our bamboo is totally organic and wild

How Long It Takes to Delivery my Package? 

We will ship out your package in the next working day after you place the order, and it takes 2-5 days for the delivery. 

Can I return my products? How can I return it? 

Yes, you can return the product you ordered within 30 days upon arrvial. If you are not happy with our products, please write an email to info@biendostore.com, and we will send you the return label within 24 hours once we received your query, we will return the money back once you send us the tracking number of the returned package.

Can I purchase bienDo Bamboo Bedding Anywhere Else?

Yes, we also avaialble in Amazon.co.uk, Amazon.de, Amazon.fr, search bienDo, and you will find our products in Amazon. 

Happy Customers

  • tokeylee

    The bienDo bamboo bedding is really soft and silky that makes me feel like sleep on the cloud!Amazing feeling!!! It includes a king size duvet cover and two standard envelop pillowcases. Once unpack the duvet cover, I’ve notice a slight sheen that my friends even think it’s a silk bedding. The fabric is cool to touch, but when you sleep on it，it warm you up quickly. It crease a bit when I took it from my dryer, but after I put it on my bed for few hours, it became quite neat that doesn’t need ironing. the duvet has a concealed nylon zipper and 4 corner ties, easier to insert my comforter and keep it from sliding. Stitches is excellent, no loose threads or seams been found.

  • M. Garner

    I already had a real silk duvet cover and pillow cases and was finding it difficult to part with when it needed a wash and going back to cotton felt rough on my skin in comparison to the luxurious feeling of silk. However, the real silk cover was expensive and didn't want to spend the same again to get a second cover. Then I came across this bamboo set and thought I'd give it a try. OMG! So glad I did - it's amazing! It feels and looks as luxurious as my silk cover/cases and washes very well. I absolutely love the teal colour and it arrived nicely packaged and had a lovely natural smell on opening. Do not hesitate to buy this product, you won't be disappointed :-)

  • Sunshine

    So soft and comfortable. The grey colour is a true slate grey. Other grey bamboo duvet cover brands seem to be a greenish grey, but this is a true grey and looks beautiful - almost silver. It is prone to wrinkling but I am really not bothered by it personally. I just don't notice it. Even with a few wrinkles it is gorgeous and is so nice and comfy and soft. More of a silky feel than sateen. Recommended.